I spent more or less every working second of my day affixed to JIRA in one way or another. Whether reporting to product owners, clients, executives or even fellow engineers one way or another a question asked is answered with a JIRA query.
A great many of these questions are asked repeatedly; perhaps multiple times each day.
For these questions, there are subscriptions. A wonderful feature in JIRA that is shockingly under utilized by my peers and colleagues.
I present to you, the simple 6 step process that will surely free up some of your precious time (and patience).
“Search” for issues, and identify the query you are attempting to run. Typically I’m asked “how many bugs are being worked on right now?” at least once per day. A simple query that can be easily addressed with a custom search.
Here you simply select the filter options you care about; doesn’t get much more straight forward.
Optionally, you may want to customize this beyond the simple point and click solution built in with JIRA.
For example, you may want to find all bugs being worked on right now by everyone but yourself. In that case you’d click Advanced and alter your query to this:
issuetype = Bug AND status = 'In Progress' AND assignee NOT IN(jake.litwicki)
When you’ve got the data you want, I’d recommend saving this filter via Save as so you can access this again on demand with your Quick Filters on the left menu. (It will appear here after saving).
Separately, you’ll click Details which will give you the option to the New subscription option, which is where the money is made
Finally, you customize the subscription here as desired. You can be as granular as you’d like, going to far as to customize identically to a crontab entry. Or a simple “email me once every day at 5PM” for the simple queries your colleagues ask you every day.
In either case, if you haven’t already discovered this option, you’re welcome!